Getting an OTP for Multi Factor Authentication : UON (Pty) Ltd

Getting an OTP for Multi Factor Authentication Print

Created by: Jodi Cloete

Modified on: Fri, 8 Aug, 2025 at 4:12 AM

If you are struggling with getting an OTP from UON View to log into the site, please refer to the options below.

1. Did not get the code?

Check spam/junk folders and confirm your account email is correct. Click Resend OTP to get a new one.

2. Code expired?

OTPs are valid for 5 minutes. If it has been longer, just request a new one.

3. Using a different browser or device?

You will be asked for a new OTP each time to keep your account safe.

We also suggest reaching out to your IT Department to check that the system email address has been whitelisted.

Jodi is the author of this solution article.

Did you find it helpful? Yes No

Getting an OTP for Multi Factor Authentication Print